The Seam

13 million garments are thrown away in the UK every week. Shein drops up to 10,000 new styles a day. For years the conversation around fashion had been stuck between buying or tossing. Repair existed — the third way — but split between the impersonal local dry cleaner and the unreachable Savile Row, neither of them right. The Seam was born to fill that gap, a platform connecting customers and local makers, from sneakers to Chanel.

Caring for clothes had to feel aspirational for the high-fashion buyer, without losing the circular economy at the core of the business. The category went one way — earthy, ethical, a little worthy. But care isn't a value reserved for the conscious shopper. A grandmother cares. A Savile Row tailor cares. Care works the same from Chanel to Carhartt. It's a matter of craft, not attitude.

We put the maker at the centre. Fit to Care held both sides — premium without being cold, human without being nostalgic. Seaming became the verb: to sew, to join, the gesture of the craft turned into a system. The S of the wordmark is two figures meeting. The typography cuts sharp, like needles. Deep lilacs over dark backgrounds — cold where the category goes earthy and beige. A circular brand that spoke about its makers, not about itself.

From the app to collaborations with Adidas and Net-a-Porter, the system applies to every touchpoint. The platform is product — the app is the brand in operation. Art direction warms the cold palette back up: makers in their studio, no flash, no posing. And inside every order, a label that doesn't thank you for buying. It thanks the customer for caring, signed by the maker who did the work. A printed message, a name written by hand. From the first message to the garment returned home.

From 500 to 400,000 Instagram followers after the rebrand. Collaborations with Adidas and Net-a-Porter. The brand carried the weight without losing the craft. The real credit goes to The Seam's team, who held the consistency with a discipline rarely seen. That's what turns a system into a living brand.

“Jordi had an incredible ability to understand the emotional heart of The Seam from the very beginning. He translated a complex idea into a timeless identity that still feels as fresh and relevant today as it did when we first launched.”

Layla — CEO & Founder, The Seam